Privacy Policy

Effective Date: 3/23/2025

Welcome to Home Based — your next global home, reimagined. We care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and how we keep it safe.

1. Information We Collect

When you visit our website, apply for a co-living experience, or book a stay, we may collect the following:

  • Personal Info: Full name, email address, phone number, date of birth

  • Travel Documents: Passport details for identification and booking purposes

  • Payment Information: Processed securely via Stripe and Klarna (we do not store full card details)

  • Preferences: Room type, dietary needs, travel goals, etc.

  • Technical Info: Your IP address, browser type, and device info collected via cookies

2. How We Use Your Information

We collect your information to:

  • Process and confirm bookings

  • Offer flexible payment plans via Stripe and Klarna

  • Verify identity and ensure traveler safety (including passport verification)

  • Communicate important updates about your stay

  • Send newsletters, special offers, and community news (only if you opt in)

  • Improve our site and offerings based on anonymous usage data

We only ask for what’s necessary—and only use it to serve you better.

3. Payments & Third-Party Processors

All payments are handled through Stripe and Klarna—both trusted, PCI-compliant providers. We do not store your full credit card or banking details on our servers.

If you select a payment plan, your agreement and payment schedule will be managed directly by Stripe or Klarna. Their privacy policies apply in addition to ours:

4. Passport & Identity Verification

We may collect a copy of your passport or government ID to verify identity for certain locations, in accordance with international travel requirements and to ensure the safety of all participants. These documents are stored securely and only accessed by authorized team members or required authorities.

5. Data Security

We take security seriously and use SSL encryption, secure servers, and restricted access protocols to protect your data. We never sell your information.

Your passport and personal documents are encrypted and stored securely with time-limited access.

6. Sharing Your Information

We only share your information when necessary, such as:

  • With trusted service providers (e.g., payment processors, email platforms)

  • With on-the-ground partners to coordinate your arrival and stay

  • When legally required (e.g., customs, immigration, or local regulations)

We do not sell or rent your personal data to third parties—ever.

7. Your Rights

You have the right to:

  • Access or correct your data

  • Request deletion of your personal information (where legally permitted)

  • Withdraw consent for marketing emails at any time

To exercise these rights, contact us at: [your email address]

8. Cookies & Analytics

We use cookies and similar tools to understand how you interact with our site and improve the experience. You can disable cookies via your browser settings at any time.

9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the date at the top and post the changes here.